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Published: Saturday, 8/31/2013 - Updated: 1 year ago

Regional duck business now worldwide 'Duck Dynasty' brand

NEW YORK TIMES
Willie Robertson of A&E’s ‘Duck Dynasty’ has led his family through a conscious dive into the entertainment world, lifting a regional business based on duck hunting into an international phenomenon with a vast array of merchandise. Willie Robertson of A&E’s ‘Duck Dynasty’ has led his family through a conscious dive into the entertainment world, lifting a regional business based on duck hunting into an international phenomenon with a vast array of merchandise.
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WEST MONROE, La. — Forget the ZZ Top beards and the Bayou accents, the Robertsons of West Monroe, La., are a family of traditional American entrepreneurs: ambitious, rich, and spectacularly successful.

And that was true even before they were TV stars.

They certainly are stars now — the subjects of the biggest reality show hit in the history of cable television, Duck Dynasty, which has shattered ratings records this summer, reaching a high of 11.8 million viewers for the season premiere this month.

But in the more contained world of ducks, guns, and camouflage gear, the Robertsons were already celebrities thanks to the family’s core business: sales of duck gear, especially duck calls.

Now the range of merchandise attached to the Robertson name is so vast — shirts, caps, coolers, books, edibles, hunting gear of every kind — that keeping track of it has become almost impossible, said Willie Robertson, scion of the Robertson clan and president of the Duck Commander company.

Recently, he was at the corporate headquarters of Wal-Mart and was surprised to see his face on a garden gnome.

“I knew I had a Chia Pet and a bobblehead and an action figure,” Mr. Robertson said in a phone interview. “I didn’t know I had a garden gnome. That’s awesome. I guess Pez dispenser is the last weird thing I have to see myself on.”

Chances are that pitch will come shortly.

“Every day I get pitched on this, pitched on that,” Mr. Robertson said. “It’s like you’re living in a movie.”

That movie is mostly a creation of Mr. Robertson and his family, a conscious dive into the entertainment world that has lifted a regional business into an international phenomenon. The show is seen in more than 100 countries.

Nationally, the show does well across the country, though as might be expected, it fares best in the South.

“I thought we were booming before,” Mr. Robertson said. “Booming is a relative term.”

The family-owned business keeps its sales figures private, but Mr. Robertson offered some indications of the level of growth.

“I’ve seen figures of 2,200 percent growth,” he said. “You couldn’t chart it as far as where we have had business growth. It’s bursting at every level, every store.”

Sales of duck calls to actual hunters are now a minority, he said, with the dominant buyers being people who “put it on their desk and toot on it.”

Sarah McKinney, a spokesman for Wal-Mart, said the company’s stores across the country stock Duck Dynasty merchandise in six different departments. T-shirts featuring Duck Dynasty characters are now the top sellers, Ms. McKinney said, among women and girls as well as men. And sales of Duck back-to-school material have soared this year, she said.

Duck Dynasty began on the A&E network after some members of the family appeared for three seasons on an Outdoor Channel show tailored more specifically to actual duck hunting. David McKillop, the general manager of A&E, said the network viewed a tape and realized the potential for his channel was in the family interaction.

After what he called “a vision meeting” with Mr. Robertson, A&E commissioned two pilots. The second ended with a scene of the family gathered around the dinner table.

That clicked. A&E saw an overarching theme: “A cross between The Beverly Hillbillies and The Waltons.” A family dinner would cap each episode, Mr. McKillop said. “It would be like; ‘Goodnight, John-Boy.’ ”

Mr. Robertson is not reticent about his own role in building what is now an imposing duck-centric empire. The family business was started by his father, Phil, a Louisiana football legend who translated an obsession with killing ducks into the now legendary duck-call business.

Mr. Robertson credits some of his business acumen to experience he gained in his 20s after he left the family company to run a children’s camp business.

“I was able to watch the family business from afar,” he said. “I was able to come in with a lot of energy and a vision for growing it even bigger.”

When Mr. Robertson returned to Duck Commander, he realized his father had created a strong brand, but “he had pretty much run out of ideas,” Mr. Robertson said. “He didn’t know how to take it to the next level, and it might have started a downward slide, like a lot of family businesses do.”

Mr. Robertson had a personal interest in entertainment, especially comedy. He was a fan of Saturday Night Live. He watched American Idol to determine what it was that attracted huge audiences.

He saw the large Robertson brood as a family of characters. The first show on the Outdoor Channel (called Duck Commander) was focused heavily on hunting, but Mr. Robertson steered it toward purer entertainment.

“I heard you should edit for women and children,” he said.

The concept for the new show would center on “family and funny,” he said.

But he had to overcome one area of opposition. Phil Robertson, the patriarch, did not want to do the show.

“He said, ‘I’m already as famous as I want to be.’ I explained to him: ‘Phil, this can expand your platform to talk about the things you like to talk about.’ ”

Those things, for the most part, are faith-based. His father is increasingly dedicated to preaching, something he has mentioned he would prefer to be doing with most of his time. (Last week, a YouTube video posted in 2010 went viral, showing him denouncing abortion rights during a guest speaking appearance.)

“We’re believers in the Lord,” the younger Mr. Robertson said. “We think he set this all up for us.”

But A&E is not looking for a religious show. “The show is not about their beliefs,” Mr. McKillop said, with emphasis.

Mr. Robertson generally agrees. He says he has had to remind his father that he is not “Pat Robertson — and this is not the 700 Club. It’s a comedy show.”

Mr. Robertson added, “If you find something attractive about our family, how we stay together and eat dinner together and laugh and have fun, you may want to keep some of these principles in mind. We’re Christians, that’s part of the package. But if that doesn’t turn you on, fine. If you just want to laugh at it, that’s OK.”

Given the potent appeal of Duck Dynasty, the prospect for many more seasons — and merchandise sales — seems promising.

Adam Hanft, a brand strategist, suggested the Robertsons have some important decisions to make. “Do they want to be a trend or a long-term brand?”

The latter requires “strategic thinking,” he said. “You’ve got to learn to say no when everyone wants more of you.”



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