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Published: Thursday, 3/14/2013

FirstEnergy introduces text, email alert system

FirstEnergy Corp. has introduced text-message and email alert systems both for providing information to customers and for customers to report power failures and request information from the utility.

Customers may sign up for alert emails or messages at firstenergycorp.com/connect or by texting REG to 544487 (“lights”).

FirstEnergy does not charge for these services, but mobile carriers may charge for text messages or data service.

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