Small Businesses Aren't Small Potatoes - Technology Helps Your Business Run More Efficiently
Small businesses are an integral part of the employment landscape, says The U.S. Small Business Administration (SBA). The agency's statistics indicate that small firms represent 99.7 percent of all employers, and they have generated 60 to 80 percent of net new jobs annually over the last decade.
Despite their overwhelming presence in the business sector, small firms have unique needs that aren't always catered to, especially in terms of technology. In order to compete against larger companies for business and fulfill the unique requirements of their operations, small- and medium-sized business (SMBs) owners need to find new and affordable technologies and resources to help keep them viable in this evolving business environment. Such products and services can help business owners maintain productivity and free them up to focus on core business needs.
For example, Comcast's Eastern Division helps SMBs in Pennsylvania, New Jersey, Delaware, Virginia, Maryland and Washington, D.C. meet their business objectives by providing advanced communication solutions through the company's recently announced Business Class suite of customized products and services. Targeted for businesses with 20 or fewer employees, Comcast Business Class features a full range of data and communication services, including Business Class Internet (with McAfee VirusScan included), Business Class Digital Voice and Business Class TV-- all from one provider.
The Business Class suite also includes Microsoft Communication Services, which provides Comcast SMB customers with free access to corporate class e-mail, calendar features and document sharing -- all services that have traditionally been available only to larger business enterprises with IT staffs. Microsoft Communication Services from Comcast is Internet-based, so SMBs do not need additional server capacity.
The entire Comcast Business Class suite is backed by 24/7 customer support with dedicated call centers, representatives and technicians who are specially trained and certified to provide business-class support.
"SMBs have clearly demonstrated a need for reliable, cost-effective business solutions from one trusted provider, which was a primary driver behind the development of Comcast Business Class," says Bill Andrews, vice president of business services, Comcast Cable Eastern Division.
"With the support of our round-the-clock customer care and our highly qualified and professional business account executives, Business Class customers have more time to concentrate on their core business."
Owners of pizza parlors, retail boutiques, banks, law firms and countless other SMB establishments across the country that rely on Comcast Business Class solutions can now spend more time servicing their customers knowing their data and communications needs are all being met by one reliable provider.
For more information about Comcast Business Class, call 1-800-316-1619 or visit www.comcast.com/business.
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