Frequently Asked Questions

Excellence in local reporting of news, sports, health, lifestyles, business and the arts has great value to our customers in print and on the web.

For residents within The Blade's home-delivery area, an All Access Membership provides the option of Daily (7-day), Weekend (Thursday through Sunday) or Sunday-only delivery of the print edition, plus unlimited digital access to toledoblade.com, our tablet and smartphone news apps, tablet apps, and eBlade, our digital version of The Blade.

Those not interested in receiving home-delivery service or those outside The Blade's delivery area can sign up for a Digital Access Membership, which provides unlimited access to all of the online products of The Blade listed above.

Yes! All home-delivery print customers receive unlimited digital access as a part of their existing subscription (offer subject to change). To activate your All Access Membership, just visit our registration page to link your print account and new digital subscription. Click the "ACTIVATE" button, and follow the simple instructions to activate your account in a matter of seconds.

Non-subscribers may view a limited number of free Blade articles every 30 days. This limit resets every month, so if you have reached your limit this month be sure to come back next month. Better yet, subscribe and enjoy the benefits of unlimited access to The Blade's online content. Content that counts toward this allotment includes all articles, columns (staff, guest and syndicated), editorials, staff blogs and archived material.

No. Digital Access Memberships include unlimited access to all of The Blade's digital products, including toledoblade.com, our tablet and smartphone news apps, and our e-edition, eBlade.

Yes. Stories that are accessed through social media, including Facebook and Twitter, will count toward your monthly limit of free articles.

Yes. Articles that are accessed via a search engine like Google or Bing count toward your monthly limit.

We accept most major credit cards. Subscriptions are billed through our EZ Pay plan on the debit or credit card of your choice. You will be charged on the 15th of each month, and your subscription will be renewed automatically unless you cancel.

You may cancel your subscription at any time. When you cancel, no further charges will be applied after your request is processed. Your unlimited access will continue for the remainder of the current period. A refund will not be issued for unused digital access. Once your subscription ends, you will still be able to view a limited number of articles a month on toledoblade.com just like any other visitor.

Yes. Viewing an article that you've already read will count toward your limit.

A pop-up alert will appear on your screen when you have two articles remaining and when you reach your 30-day limit.

No. You don't have to be a digital subscriber in order to receive The Blade e-mail newsletters. If you aren't a digital subscriber, the articles that you access through The Blade e-mail newsletters will count toward your limit.

No. You may not share your login credentials (username and password). For security reasons, we strongly recommend you never share user name and password information with other people.

We welcome your comments. To send suggestions or comments, please use our feedback form on toledoblade.com. If you're experiencing problems with your digital subscription, please email circulation@toledoblade.com or call (419)724-6300.

Please email circulation@toledoblade.com or call (419)724-6300 and one of our Customer Service representatives will be happy to assist you.