Monday, Oct 15, 2018
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Fifth Third customers wait out payday delay


CINCINNATI — Friday is payday for many, but Fifth Third Bank customers who woke up Friday morning and checked their accounts didn’t see their direct deposits right away.

A “processing delay” affected Fifth Third’s checking and savings account customers across the company’s 12-state footprint, said Fifth Third spokesman Stephanie Honan.

The issue was resolved by 9:30 a.m., Ms. Honan said. She said the delays were caused by a processing error and not because of hacking or a compromise of the Web site.

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