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Published: Sunday, 6/10/2012

More bosses use video interviews


ORLANDO, Fla. -- Tad Walgreen dressed in a suit and boasted to his Cisco Systems interviewer about his leadership qualities and passion for international business. But he's not sure any of it made an impact.

The Rollins College international business student interviewed for a sales position last fall in front of the indifferent eye of his computer's Web camera. The second part of the process, a two-minute video he had to upload to YouTube, also left him feeling "uncomfortable."

"It's definitely not for me," said Mr. Walgreen, 23, who did not get the job. "Not only did it seem a bit theatrical, which is not my forte, but I couldn't see the interviewer's reaction. I didn't like that."

More employers are turning to video resumes and interviews on Skype, YouTube, and similar videoconferencing services to gauge a candidate. They say the high-tech approach can save them money and help sort through scores of candidates more quickly.

  • Look at the camera, not the screen.
  • Turn off cell phones and TVs, and silence other distractions.
  • Avoid wearing patterned clothing.
  • Practice the interview in front of a mirror.
  • Practice with a friend to reduce possible technical malfunctions.

Source: CareerBuilder.com

In the ideal video interview, both candidate and interviewer can see each other in real time or over a slight delay. Mr. Walgreen said in his case, Cisco Systems didn't activate its end of the video transmission and that could have soured his experience.

"I didn't know if this person was actually engaged in the conversation," Mr. Walgreen said.

Most modern computers have integrated Web cameras and microphones or the ability to connect to a relatively inexpensive external video camera. Skype software is free, and if candidates and employers own an account, the video calls are free. If not, there is a minimal charge.

GetHired.com, which launched in January, allows candidates to upload video resumes and sound bites to their profiles. Employers can sift through multimedia resumes, post jobs, and schedule video interviews online. The service is free.

Other online job sites, including Sideskills.com and Purzue.com, offer similar services.

Though time-tested paper or digital resumes remain the preferred initial step to measure a job seeker's work experience, hobbies, education, and community involvement, some companies find that video interviews help them sift hundreds or thousands of potential candidates, especially at a time of high unemployment.

"Skype interviews are being used more often by employers as a cost- and time-effective way to narrow down a large list of candidates," said Workforce Central Florida spokesman Wendy Jo Moyer. "This is especially true for out-of-the-area interviews."

Despite the potential pitfalls, some candidates say they prefer video interviews.

Jess Wetton, a 29-year-old hairstylist in Orlando, said a high-end salon in Manhattan hired her in late April after interviewing her on Skype. She recalled the interview as a "creative way" to reveal her personality.

"I did the interview right from my chair at my home salon," Ms. Wetton said. "I made sure to have everything just right, especially my hair and clothes. I knew I struck gold when the stylist on the other end said she loved my hair."


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