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Published: Tuesday, 3/23/2010

Toyota will replace pedals for unhappy owners

ASSOCIATED PRESS

WASHINGTON — Toyota is telling dealers it will provide replacement accelerator pedals to owners who are dissatisfied with their repairs under the massive recall.

The Japanese automaker says in a memo obtained Tuesday by The Associated Press that if a customer is unhappy with the feel of the accelerator after it's fixed, dealers can provide a replacement pedal at no charge.

An AP analysis of government data shows that more than 100 owners have complained to the government about problems with sudden acceleration after Toyota dealers fixed their vehicles.

Dealers have been inserting a piece of metal into the gas pedal mechanism to eliminate friction that was causing the pedal problem.

The memo was first reported by The New York Times.



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