COLUMBUS — For the 28th consecutive year, the Public Utilities Commission of Ohio has ordered Ohio electric and natural gas utilities to reconnect or maintain service for customers who have been disconnected or are facing disconnection this winter.
Last winter heating season, more than 316,000 Ohio utility customers used the winter reconnect program, under which customers dealing with disconnection can have their service restored or maintained if they pay the amount owed or $175, whichever is less, plus a fee of no more than $36. Customers can use the program once during the winter heating season, between Oct. 15 and April 15.
The plan requires signing up for a payment plan for any remaining balance on their bills.
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