Maumee City Council has hired outside help for its ambulance billing, awarding a three-year contract to MED3000.
With changes in insurance billing, especially for Medicare, the complexity had grown beyond the expertise of the utility billing division, said Linda Wilker, acting finance director. She told council last week that the city has been receiving payment for about 46 to 48 percent of what is billed, and it can take up to nine months to collect.
According to research Ms. Wilker conducted, many municipalities in Ohio outsource ambulance billing services, and the firms doing the billing are split mainly between MED3000 and another company in Ohio.
For a charge of 6.5 percent of net revenue collected, or a minimum of $500 a month, MED3000 will handle all aspects of the billing process, including monthly reporting. Revenue is anticipated to increase $35,000 annually along with a gain of up to 30 hours of time monthly for utility billing personnel to take on additional tasks, Ms. Wilker said. The three-year contract will begin Nov. 1.
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