Thursday, May 24, 2018
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‘Modern Family' soon to be No. 1 thanks to modern technology


Sofia Vergara, left, and Julie Bowen are shown in a scene from a an episode of ‘Modern Family.’ Vergara plays Gloria Pritchett, who is stepmother to Bowen’s Claire Dunphy.

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For almost a decade, identifying the most popular show on television has been easy: American Idol, case closed.

But that conclusion is not a given anymore, and not only because the numbers for Idol have plummeted this winter. The daily ratings are in many ways a mirage now, sure to change significantly once the people who time-shift their television viewing are taken into account.

In fact, because of that behavior, there has been a change in the standings. Among the group that determines much of the revenue of the television business, viewers ages 18 to 49, ABC's Modern Family now is the most popular show on television.

No other show on television comes close to that comedy in adding 18-to 49-year-old viewers who record shows and watch them later. So far this season, new episodes of Modern Family have grown from a first-day average of 7.1 million viewers in that age group to 10.2 million, counting seven days' worth of added viewing — a gain of 3.1 million each week, according to Nielsen Research.

These time-shifters, though, cannot be counted in the overnight ratings, where Modern Family tends to trail both Idol and NBC's The Voice.

The overnights still "set the tone and the agenda" at the television networks, said Charles Kennedy, the head of research for ABC, influencing marketing and programming decisions. But "we've had to build in this fudge factor," Kennedy said, "when we know — at least with shows that already have a track record — that the total number will be significantly higher."

When the television season ends in May, what will matter most — for both networks and advertisers — is the ranking of shows once digital video recorder playback is included in the viewership totals. In a comeback victory for scripted shows, original episodes of Modern Family most likely will dethrone Idol this season as television's favorite show for those valuable 18-49-year olds — just as the CBS drama NCIS most likely will beat Idol for the first time for most overall viewers with its original episodes.

"On behalf of all the comedies that were wiped out by Idol over the past 10 years, it's very gratifying," said Steve Levitan, one of the creators of Modern Family.

Total popularity does not perfectly correlate with profitability, however, since the networks all agree to sell ad time based on a metric called "C3." It measures the average viewing of the commercials within a show within three days of the first broadcast, so it excludes people who wait to watch Wednesday's Modern Family until Sunday or Monday.

Still, advertisers are paying, happily so, for the three days that are counted.

"We do like viewing in the playback mode," said Tim Spengler, the global chief executive of the media-buying firm Magna Global. "We're finding that the viewers are more attentive. They are less distracted. They have picked a time when they have the opportunity for more engagement than they would have if their kids were bugging them or they had three things to do at once."

Spengler said many advertisers, such as fast food restaurants, movie companies, and some retailers, do not want to pay for ads beyond three days because what they have offered might be out of date. But, he said, other advertisers recognize there is "some value" to the four additional days of viewing that are not counted by C3 — even among fast-forwarders, because they do see glimpses of messages here and there.

The networks would eventually like to sell ad time based on seven days of viewership, but most viewership happens in the three-day window; Paul Lee, the president of ABC Entertainment, said ABC is able to "capture about 93 percent" of the value of the Modern Family audience with the C3 ratings.

DVRs are now in 43 percent of the U.S. households that have televisions. The growth in DVR ownership is starting to slow down, but other manners of time-shifting — such as cable video-on-demand views and Internet stream views — are speeding up, making it harder than ever to assess the total popularity of a show.

Three of the four most-watched TV episodes on Hulu in February were Modern Family episodes. All together, Kennedy said, the video-on-demand and Web streams amount to millions of additional viewers for Modern Family each week.

"It used to be that you figured even the most ardent fans of a show saw only two of every four episodes," Levitan said. "I don't think that's the case anymore. I think with DVR and other ways people can catch up more and more, people actually see the entire season of a show."

Spengler can support that hypothesis. He said he and his wife found some time last week and sat down for some viewing. "We watched three straight episodes of Modern Family," he said.

Levitan has heard that kind of anecdotal support in even bigger numbers this year, in the wake of his show's sweep of awards at the Emmys and Golden Globes. He was speaking by telephone from Disneyland, where the show was shooting an episode last week.

"It's all good," he said. "I'm literally in the middle of the happiest place on earth and I'm not going to lie to you: I'm one of the happiest guys on earth."

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