Tuesday, July 07, 2015
Current Weather
Loading Current Weather....
Published: Friday, 1/22/2010

Human error blamedfor Verizon disruption

A disruption experienced for several hours Wednesday by some customers of Verizon Wireless in the Toledo area was caused by human error and affected about 10 percent of the cellular phone company's towers, a spokesman said Thursday.

“Our technicians were doing some upgrade work which inadvertently directed additional traffic to those sites, leading to a surge in traffic,” spokesman Laura Merritt said.

Service was disrupted between 4 p.m. and midnight Tuesday, affecting the ability to make and receive calls as well as texting capabilities.

Recommended for You

Guidelines: Please keep your comments smart and civil. Don't attack other readers personally, and keep your language decent. If a comment violates these standards or our privacy statement or visitor's agreement, click the "X" in the upper right corner of the comment box to report abuse. To post comments, you must be a Facebook member. To find out more, please visit the FAQ.