Get Ready for Holiday Travel
Make sure your holiday travel goes smoothly this winter by getting your vehicle in shape before taking to the roads. Here's a checklist from the pros at the National Institute for Automotive Service Excellence (ASE) to help make the repair process go smoothly:
* Follow the manufacturer's recommended service schedules.
* Keep a log of all repairs and service.
* Inspect your car periodically for unusual sounds, odors, drips, warning lights, gauge readings, etc.
* Be aware of changes in: engine performance, fluid levels and problems in handling, braking, steering, or vibrations.
* Be prepared to describe any problems. Try to note when the problem occurred and whether it is constant or periodic.
* Carry a written list of the symptoms for the technician or service consultant.
* Do not suggest a repair; let the technician diagnose and recommend a remedy.
* Ask questions. Do not be embarrassed to request simple definitions.
* Don't rush the technician to make an on-the-spot diagnosis. Ask to be called and appraised of the problem, the fix, and estimated costs before work begins.
* Be sure you understand shop policies regarding estimates, guarantees, and acceptable methods of payment.
Founded in 1972, the non-profit National Institute for Automotive Service Excellence is an independent organization dedicated to improving the quality of automotive service and repair through the voluntary testing and certification of automotive technicians. ASE-certified professionals wear blue and white ASE shoulder insignia and carry credentials listing their exact areas of certification. Their employers often display the blue and white ASE sign. Visit www.ase.com for seasonal car care tips and more.
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